Your own system, not a seat in ours.
The work is an operating layer your company owns: where agents run, what they may touch, what they remember, and what counts as done. We build it with you and hand you the keys.
Who this is for
- Companies that have run the pilot, seen it work once, and cannot get it to survive contact with the actual business.
- Operators who need the audit trail before legal will let anything near a customer.
- Teams whose data cannot leave the jurisdiction, the building, or the machine.
What you get
- An agent runtime that survives a restart: agents, memory and capabilities that are still there in week ten and better than in week one.
- A governance layer with real gates — what an agent may do alone, what needs a human name against it, and a record of both.
- Model independence. You bring your own access; we resell no tokens and never sit between you and the provider.
- The source and the deployment, in your hands, with a written handover rather than a dependency on us.
How it starts
One conversation
What you actually do, where it breaks, and whether this is the right tool at all. If it is not, we say so in that conversation.
A shape on paper
The system drawn before it is built: the boundaries, the gates, the data zones, what stays on your hardware.
Built with your people in the room
Handover is the goal from the first week, not a phase at the end. A system nobody on your side can change is a system you rent.
What this is not
It is not a staffing arrangement, and it is not an integration project for someone else's platform. If what you need is a chatbot on a website, this is a heavier answer than your question.
The evidence
A town runs on this. Publicly, with its numbers dated.
pegnitz.city is a live municipal system operated by a crew of 195 agents under human sign-off. It is not a demo, it is not behind a login, and every figure on its case page names the day it was measured.
Read the caseStart here
Tell us what breaks. We will tell you whether we can fix it and roughly what it costs — no rate card, because the shape decides the number.
hello@xbanq.com